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Safety Behaviours: Why Coping Keeps Social Anxiety Going

The things you do to get through a social situation are the reason it never gets easier. An experiment dropping them beat exposure on its own, in one session.

5 min read

Pop-art illustration of a person holding a glass and gesturing mid-conversation, with the back of another head in the foreground.

Key takeaways

  • Safety behaviours are the things you do to get through a social situation without the feared disaster happening. Rehearsing sentences, gripping a glass, avoiding eye contact, staying near one person.
  • They are the reason exposure alone does not work. You can face the situation a hundred times and never learn anything, because you credit the survival to the precaution rather than to the situation being survivable.
  • There is a direct experimental demonstration of this. Eight people with social phobia each had one session of exposure alone and one of exposure with safety behaviours reduced; the second beat the first on both anxiety and belief in the feared outcome.
  • Most of them are invisible. Rehearsing, monitoring your own voice and mentally checking how you are coming across are the commonest and are entirely internal, which is why people who have dropped the obvious ones often feel no better.
  • They also make the thing you fear more likely. Gripping a glass produces visible tension; rehearsing makes you a worse listener. The precaution creates a version of the impression you were guarding against.

Safety behaviours are the things you do to survive a social situation, and they are the reason the situation never gets easier. Rehearsing sentences before you say them, gripping a glass so your hands do not shake, keeping to one person you know, saying as little as possible.

Every one of those works. That is the problem.

The experiment that showed it

Eight people with social phobia each did two sessions: one of exposure alone, and one of exposure with their safety behaviours deliberately reduced, in a counterbalanced order so neither could be explained by practice.

Exposure with safety behaviours reduced was significantly better than exposure alone, both at lowering anxiety within the situation and at reducing belief in the feared catastrophe. [wells-1995-safety]

That is a small study and it settles something large, because it isolates the variable. Same people, same situations, one difference. It explains the thing that puzzles clinicians and infuriates patients: people with social anxiety are frequently exposed to the situations they fear without getting better.

Why facing it is not enough

The cognitive model this comes from describes what actually happens in the moment. [clark-wells-1995-model] When you enter a feared social situation, attention turns inward. You start monitoring yourself, and using how you feel as evidence for how you look. Feeling hot becomes looking red. Feeling shaky becomes visibly shaking.

Alongside that, you deploy precautions. Then the event ends without disaster, and here is the crucial step: you attribute that to the precaution.

I got through it because I planned what to say. I got away with it because I stood at the back.

The belief that the situation is dangerous survives completely intact. You did not learn that it was fine. You learned that your defence worked, and next time you will need it again, possibly slightly more.

What you conclude afterwards Illustrative
0 25 50 75 100 Belief the situation is dangerous 85 Before 82 After one event 78 After five 74 After twenty
0 25 50 75 100 Belief the situation is dangerous 85 Before 66 After one event 45 After five 25 After twenty

A schematic of the two courses described in this article and demonstrated in the experiment cited. Not measured data from that study.

The left-hand line is what twenty years of attending things looks like when the precautions never come off.

The ones nobody notices

The obvious safety behaviours are physical and people often drop them without effect, because the real ones are internal.

  • Rehearsing. Preparing sentences in advance, and running the next one while somebody is still talking.
  • Monitoring. Checking your own voice, your face, whether you are sweating, how you are coming across.
  • Editing. Deciding what not to say. Most people with social anxiety do this continuously and would not call it a behaviour.
  • Hiding the body. Gripping a glass, keeping hands in pockets, folded arms, sitting on your hands.
  • Positioning. Near the exit, near the one person you know, on the edge of the group.
  • Under-participating. Asking questions so you never have to talk, agreeing to close things down, being the one who listens.
  • Alcohol. The most effective single safety behaviour available, and the one with the longest bill.
  • Post-mortem. Reviewing everything you said on the way home. Technically after the event rather than during it, and it maintains the belief just as reliably.

Several of these produce the impression you were guarding against. Gripping a glass makes hands visibly tense. Rehearsing makes you a worse listener, so conversations go flatter, which then confirms that you are bad at this. That is the loop closing.

Which precautions are yours?

Tick anything you do in social situations. This is a reflection prompt rather than a test, and it produces no diagnosis.

0 of 8 ticked

No screener on this site is specific to social anxiety. The free anxiety screener uses the GAD-7, which measures generalised anxiety, so read it as a general signal rather than a measure of this.

How to drop one

One behaviour, one situation, on purpose. Not all of them and not everywhere. Pick the one you would most hate to be without, and pick a situation that matters least.

Decide in advance what you are testing. Not “I will feel better” but something checkable: if I do not rehearse, will there be a silence I cannot recover? Then find out.

Pay attention outward. The precaution being gone is only half of it. The other half is putting attention on the other person rather than on yourself, because the self-monitoring is what generates the evidence you have been using.

Expect it to feel worse. It will, the first few times, and that is not the measure. The measure is what happened, which is almost always considerably less than predicted.

Then do it again. One disconfirmation does not overturn a decade of belief. Several do.

Our guide to social anxiety and introversion covers a distinction worth being clear about before starting, because the strategies only make sense if the discomfort is fear rather than preference.

What treatment involves

Cognitive behavioural therapy has the strongest evidence for social anxiety in adults. [mayowilson-2014-safety] The version specific to this condition targets exactly what is described above: the inward attention, the use of feelings as evidence, and the safety behaviours.

If therapy for social anxiety consists of being encouraged to attend more things, that is exposure alone, and the experiment above is the reason it disappoints. Ask directly whether safety behaviours will be identified and dropped. A good therapist will already have said so.

When to seek help

See a GP if fear of social situations is shaping your job, your friendships or your education, if you are drinking to manage it, or if you have been avoiding opportunities because of what they would involve socially.

In the UK you can self-refer to NHS talking therapies without going through a GP. Say social anxiety, and say that you attend things but they never get easier, because that detail routes you toward the right treatment.

Go urgently if you have thoughts of harming yourself. In the UK, Samaritans is free on 116 123 at any hour.

How MyFreud can help

The evidence that changes this belief is what actually happened, and the post-mortem on the way home rewrites it within the hour. MyFreud gives you daily mood tracking that takes seconds, so there is a record of how the week went that was not written by the part of you doing the reviewing.

Download MyFreud and start today: App Store or Google Play.

Frequently asked questions

What are safety behaviours in social anxiety?

They are actions taken during a social situation to prevent a feared outcome, such as being judged, visibly shaking, or running out of things to say. Common ones include rehearsing what you will say, avoiding eye contact, holding a drink with both hands, standing near an exit, sticking to one person, saying as little as possible, and mentally checking how you are coming across. They feel like coping, which is exactly why they persist.

Why do safety behaviours make social anxiety worse?

Because they prevent you learning the one thing that would help. After the situation goes acceptably, you attribute that to the precaution rather than to the situation being fine, so the belief that you need it survives intact. They also consume attention that would otherwise be on the conversation, and several of them produce the very impression you were trying to avoid, which turns the fear into something partly self-fulfilling.

What is the difference between avoidance and a safety behaviour?

Avoidance is not going. A safety behaviour is going and doing something to make it survivable. The second is harder to spot and often more stubborn, because from outside it looks like progress: you are attending the thing, so everyone including you assumes you are facing the fear. In practice you can attend for years without the fear reducing at all, which is the puzzle safety behaviours explain.

How do I stop using safety behaviours?

Not all at once. Pick one, in one situation, and drop it deliberately while paying attention to what actually happens rather than to how you feel. The aim is not to feel calmer, and expecting that is how people conclude it failed. The aim is to collect evidence, and the evidence only counts if the precaution was absent when you collected it. Doing this with a therapist is considerably easier than doing it alone.

Does exposure work for social anxiety?

It works much better when safety behaviours are dropped alongside it, and there is a direct experimental comparison showing exactly that. Exposure on its own is the commonest reason people conclude that facing their fears does not work for them: they have been facing it for years while quietly keeping every precaution in place, so the situation was never actually tested. Cognitive behavioural therapy for social anxiety targets both together.

References

  1. 1.Wells A, Clark DM, Salkovskis P, Ludgate J, Hackmann A, Gelder M ( 1995). Social phobia: the role of in-situation safety behaviors in maintaining anxiety and negative beliefs. Behavior Therapy, 26(1), 153-161.
  2. 2.Clark DM, Wells A ( 1995). A cognitive model of social phobia. In: Social Phobia: Diagnosis, Assessment and Treatment (Guilford Press).
  3. 3.Mayo-Wilson E, Dias S, Mavranezouli I, et al. ( 2014). Psychological and pharmacological interventions for social anxiety disorder in adults: a systematic review and network meta-analysis. The Lancet Psychiatry. doi:10.1016/S2215-0366(14)70329-3
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